This cannot wait for next month's release. This is a broad issue affecting many clients and needs to be addressed immediately. I spoke with my peers at AppRiver and they have been seeing the same problem with their clients.ĭesiree Yau, please use this information as the basis for escalating this to the appropriate team(s) within Microsoft. We can easily deduce that Microsoft has introduced a bug into this release. All clients having this issue were auto-updated to Office 2016 Version 1708 (Build 8431.2079 Click-to-Run) which was released into the monthly channel on September 18, 2017.The common elements among our clients experiencing this issue: The uncommon elements among our clients experiencing this issue: We stopped short of deleting the user's domain profile because we started seeing this issue appear with other Office 365 tenants. Deleted the users local profile from their workstation and logged on with a clean profile.Deleted all of the user credentials from the Credentials Manager.
Verified the user's password had not expired or had recently been changed.The initial response from us was the following:
Selecting Cancel allows the user to resume interaction with Outlook.Outlook 2016 is prompting for credentials.Open the Task Manager by pressing CTRL+SHIFT+ESC keys at the same time.
#Outlook 2016 freezes when opening meeting request how to#
Follow the steps below on how to use Task Manager to force quit Outlook.
Another thing that can help is to keep the primary file small. Create a new PST, copy over all e-mail, calendar entries, tasks, etc., Make the new file the primary and disconnect the old file. We have the exact same issue with many of our clients. I've found that creating a new PST has solved this issue.